FAQ

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Frequently Asked Questions

1. What is Your Minimum Order Quantity (MOQ)?


We are a manufacturer and generally do wholesales. However, trial orders are also acceptable and welcome.


 


2. How Can I Pay for My Order?


a. Telegraphic Transfer (T/T): we accept 30% T/T deposit before production and 70% T/T balance before shipment. 100% payment before production for sample orders.


b. Western Union (W/U): we accept 100% payment via the Western Union.


c. Letter of Credit (L/C): we accept 100% L/C irrevocable at sight.


 


3. What Are the Shipping Costs?


Shipping cost is based on number of packages, gross weight of those packages, total package volume and destination port.


We will package your goods in the strong export standard cases. Your order will be shipped via the most economical carrier, unless you specify otherwise.

 


4. How About the Delivery Time?


Some of the products are in stock at our warehouse, generally we need 3~5 days to change the plugs and package them before the delivery. Regarding to the non-stock products, the lead time 10~35 days depends on your requirements on the products. We will suggest you the fastest shipping method when you need the products urgently.

 


5. How Can I Find Products Not on Your Website?


We have experienced consultants who know the products of these fields very well. You just need to send us the pictures and some specifications, and we will help you to find the products from our factory or our cooperative factories.


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  • walter
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